We have been progressing with the integration of the FlashChat Window. At the moment if your using Internet Explorer or Safari and it seems any other browser except FireFox you will not be experiencing issues.
For you Firefox users, you will be getting half a chat window. Why? I don't know. Simple as that. But I'll keep trying to find a resolution to the issue.
For the time being those of you who do use Firefox, can you chat in a IE, Safari etc browser until we sort the issue.